Note: Comments are from actual patients who have completed Press Ganey patient satisfaction surveys or who have submitted their comments online. Names have been withheld to adhere to patient privacy law.
I have been seen many times at RCH for various things and it has always been a positive experience. Through many testing, I found out that I was diabetic. Now with appropriate diet and exercise I have lost over 80 pounds with much more to go. It was very easy to get the needed help. There was no judgements only help to succeed.
Lynda Gibbons, Rochelle
Since my hospital stay was so pleasant, I'm now looking forward to having my other hip replaced!
I am alive because of the life saving measures RCH took for me. I came to the emergency room after suffering all day with chest pains. I had no idea I had a heart attack, and perhaps several while I was being too stubborn to ask my wife for help. Within 15 minutes of coming to the emergency room at RCH they knew what was going on medically and I was transferred out. I then had a triple by-pass and without the people at RCH I would not be alive. There are not any words to show true appreciation.
Robert Gibbons, Rochelle
Over the past four months, I have spent three weeks hospitalized. I had never before recommended small town hospitals to anyone. I have now taken the opportunity to recommend RCH to several others. My care was outstanding, and I am not shy about telling everyone!
COPD (Chronic Obstructive Pulmonary Disease) is my disease. RCH, Dr. Popp, Dana and the staff of the fitness center have changed my life. My lung capacity was 24 when I started. Today my lung capacity is 54. Greatest accomplishment: oxygen use only at night and when I exercise. I lost 40 pounds and 15 inches and am able to use less insulin.
Paul Mathis, Rochelle
My family was so comfortable visiting, they felt at home.
Emergency room nurses, doctors, lab, test and x-ray folks were excellent! We are so very grateful!
I felt like I had my own personal nurse. They were all very attentive, and I felt bad I had to call them so often.
I came to RCH after another area hospital was very quick to dismiss my case. RCH took the time to really look into what was wrong with me!
Philip Aloisio, DeKalb