Cleanliness at RCH Ranks in Top 49 Nationwide
Rochelle Community Hospital ranks number 11 with 91% in a list of the top 49 hospitals in the U.S. with the highest percentage of patients reporting that their patient room and bathroom were “always” clean based on the facilities Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey results covering July 2011 through June 2012.
RCH was one of four Illinois hospitals recognized in the listing reported by Becker’s Hospital Review on June 25.
Patient satisfaction results are reported on a quarterly basis and have been developed by the Centers for Medicare & Medicaid Services (CMS). For more information, log onto www.medicare.gov/hospitalcompare.
Congratulations to the RCH Housekeeping staff which includes: standing, left to right: Linda Johnson, Haleemah Abuhammuda, Pamela Painter, Donna Dodson, Thelma Geske, Redzebije Veliu, Juanita Salgado and Yvonne McBride, kneeling—Lydia Castro, D’Anna Bachman, Donna Whaley and Wanda Robertson, Supervisor in front. Absent: Heather Lawson.
Marketing/Public Relations Coordinator