Patient Financial Services at RCH Finds Permanent Home
When the Patient Financial Services department at Rochelle Community Hospital opens for business on Monday, November 21, they will be in a newly remodeled location inside the hospital. The department will now be housed in the area formerly occupied by the Multi-Specialty Center and Urgent Care.
The cashier’s office is moving from its current location next to Registration to join the rest of the department. Customers are encouraged to use the outside entrance (marked B—the former Multi-Specialty/Urgent Care entrance, off of Second Street) to gain access to this new area with parking available in the northeast corner of the hospital campus. The cashier is located just inside the entrance to assist patients with their payments or billing questions. The office is open Monday through Friday from 8:00 a.m. to 4:30 p.m.
When their former location was demolished on April 30, 2015 to make room for the new Health and Wellness Center, the Department relocated to the temporary trailer in the North parking lot. The trailer has been their home for the last 1 1/2 years.
RCH Marketing & Public Relations Coordinator