Patients & Visitors » Billing & Insurance

Billing & Insurance

Billing & Insurance

When the health and well-being of you or your family are at issue, insurance should be the last thing on your mind. But too often, we're overwhelmed with fears of enormous out-of-pocket expenses or being unable to pay for the care that we need. That's why Rochelle Community Hospital accepts a variety of health plans to meet your unique healthcare needs - so you can stop worrying and start getting better.

Insurance Plans Contracted with RCH

Please contact your insurance provider prior to scheduling services to verify coverage. For additional information concerning your specific health plan's access to RCH, contact Doris Dickey at 815-562-2181, ext. 1620 or e-mail Doris here.

In the meantime, the following policies and guidelines should be helpful:

Payment Options

For your convenience, we have established a number of ways you may make payments on the bills you owe at Rochelle Community Hospital. These include: cash payments, personal check and credit card (MasterCard and Visa). If you know you will have trouble paying your bills at the hospital, please contact the credit department at 815-562-2181, ext. 1600 to make special arrangements.

Physician Billing

The billing you receive from the hospital will be for hospital services only. You may receive bills from physicians who assisted in your care whom you did not see in person. These bills are for professional services rendered by these doctors in diagnosing and interpreting test results while you were a patient. These physicians are required to submit separate bills. Some of these physicians may not participate in the same insurance plans as the hospital. You may have a greater financial liability for out-of-network services. Benefit questions should be directed to the patient's healthcare plan and subscriber's certificate of coverage. If you have a question about these bills, please call the number printed on the statement you receive from them.